One of the main UX challenges for FJpay was designing a poor digital experience for Nepali users in Japan with limited Japanese proficiency. The project focused on simplifying KYC and money transfer flows, improving trust, and creating a clean, modern, and scalable interface.
Case Study
FJpay Remittance App: UI/UX Design
FJpay, a digital wallet and remittance application serving Nepali migrants in Japan, partnered with Greenhub Digital Pvt. Ltd. to completely redesign their mobile app experience. With an outdated interface and a confusing user journey, the existing app was failing its core audience. Our team took full ownership of the UI/UX redesign, from research and wireframing […]
The Challenge
Our Approach
Greenhub Digital adopted a comprehensive, user-centric design process focused entirely on the needs and behaviors of Nepali migrants navigating international money transfers in Japan. Every design decision was backed by research, validated through testing, and executed with precision.
Brand Identity & Visual Design System Development
- Conducted fintech user research and market analysis Defined trust-focused visual language and structure Developed color, typography, and UI system Built scalable and consistent component library Added English–Nepali bilingual and cultural elements Designed simple, low-friction design system
UI/UX Design — Mobile Application
- Designed a clean, trust-based fintech app Structured KYC, transfer, wallet, and history flows Created simple 5-tab navigation system Streamlined money transfer into one flow Added clear fees and trust indicators Optimized for Nepali cross-border users
"Greenhub Digital transformed the FJpay experience with a clean, modern, and user-focused design. Their understanding of our users, localized approach, and simplified transfer flow significantly improved the overall user experience. The collaboration was smooth, professional, and highly effective."
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